DELIVERY RETURN

Orders are processed regularly, with products shipped within a maximum of 48 hours after your order is placed.

In general, orders are delivered within 5 to 7 business days (Monday to Friday). To track your order, a tracking number is available by clicking on the "view my order" link, which can be found in both your order confirmation and shipping confirmation emails.

Please note: Tracking information is displayed approximately 4 days after dispatch.

After placing your order, you will first receive an email confirmation, followed by a second email indicating that your order has been shipped.

Please keep an eye on the tracking of your order, as it may be held at the post office, even if you have not received a delivery notice in your mailbox.

Good to know: The post office will hold your package for 15 days. After this period, it will be returned to the sender, and a fee will be required to reship your order.

When placing your order, you have a 2-hour window to cancel it via our contact form found in the "Contact Us" section. After this window, a refund can only be processed once the order has been fully returned to our facility.

This site cannot be held responsible if the delivery address provided is incomplete or incorrect.